Retail Fragrances Sales Support Associate - DKNY, Culver City Center - Full Time
About The Position
The Fragrance RSS Colleague provides professional customer service by selling and demonstrating fragrances and related items and contributes to the success of the department. The role also includes fulfillment and other duties as necessary. Full-time colleagues are typically scheduled for 30 or more hours per week; hours depend on business needs and colleague availability. The associate supports digital and in-store customers, helps maintain fragrance inventory and presentation, participates in product training and sales events, and follows safety, hygiene, asset protection, inventory control, and shortage procedures.
Requirements
- High school diploma or equivalent.
- 1–2 years of related experience.
- Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
- Resourcefulness and the ability to adapt quickly to changing priorities.
- Ability to work independently and as part of a team.
- Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
- Ability to lift at least 50 pounds and perform the physical activities described for the role.
- Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.
Responsibilities
- Provide exceptional service to total-store customers, including digital and in-store customers, making appropriate partnerships when needed.
- Explain and demonstrate fragrances through actual application or card application.
- Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
- Attend product training classes and seminars.
- Present, organize, store, and replenish stock.
- Participate in pre-selling and sales-driving events to maximize sales.
- Process new receipts, damages, testers, and return-to-vendor items in a timely manner.
- Keep the work area free from hazards and work safely.
- Follow asset protection, inventory control, compliance, and shortage procedures.
- Comply with hygiene standards.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
- Maintain dependable attendance and punctuality.
- Perform fulfillment and other duties as necessary.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
