Retail Sales Jewelry Clerical, Culver City Center - Full Time

Macy's•Culver City, CA
•$18 - $24•Onsite

About The Position

As a Clerical colleague in the Fine Jewelry Department, you process new merchandise, maintain departmental records, and perform other support and administrative functions. You help provide an exceptional customer experience by making customers the priority. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Strong interpersonal skills and the ability to share information with diverse groups of customers and colleagues.
  • Ability to work both as part of a team and independently.
  • Resourcefulness and ability to adapt quickly to changing priorities.
  • No prior education or experience required.

Responsibilities

  • Acknowledge customers in a friendly and helpful manner.
  • Use technology to complete sales transactions, perform audits, and process new receipts, damages, transfers, and return-to-vendor merchandise.
  • Merchandise jewelry cases for new products, seasonal changes, special events, and clearance sales.
  • Pack customer sizing and repair orders for outbound shipment to the Jewelry Center.
  • Organize and file shipping, receiving, customer sizing, repair, sales, and return documentation.
  • Assist with inventory processes and monitor supply levels.
  • Perform fulfillment tasks, including picking, packing, labeling, shipping, and Buy Online, Pickup in Stores (BOPS).
  • Maintain the orderliness and cleanliness of jewelry counters and the surrounding area.
  • Follow Asset Protection, inventory control, and compliance procedures.
  • Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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