Retail Fragrances Sales Associate, San Bernardino Inland Center - Part Time

Macy's•San Bernardino, CA

1d•$17 - $21•Onsite

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products while educating customers about fragrance notes, layering techniques, and usage. You foster meaningful customer connections, anticipate needs, and deliver a thoughtful, seamless shopping experience. You help prepare and maintain the sales floor, review sales goals and product information, and stay informed about trends and promotions. You build customer relationships, maintain a clean and shoppable space, support merchandising and inventory tasks, and promote loyalty benefits. You collaborate with colleagues to serve customers and communities, work toward sales goals, and continually learn and improve. This is a part-time position at Macy’s San Bernardino Inland Center. Part-time colleagues are typically scheduled 12–24 hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to engage customers warmly, assess preferences, demonstrate fragrances, and make tailored recommendations.
Ability to communicate and collaborate with customers and colleagues.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build lasting relationships.
Assess customers’ fragrance preferences and provide tailored recommendations and demonstrations.
Educate customers about fragrance notes, layering techniques, usage, product launches, events, and promotions.
Sell fragrances and related beauty products while meeting and surpassing daily sales goals.
Use clienteling tools to build customer relationships, promote offers, and encourage customer loyalty.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain a clean, organized, polished, and shoppable sales floor.
Merchandise new receipts, update signs and pricing, process damages and testers, prepare select merchandise for vendor returns, and support merchandise moves.
Maintain inventory, hygiene, and compliance standards.
Use point-of-sale technology, cash registers, handheld equipment, and digital selling tools to complete transactions and improve the shopping experience.
Review sales goals and keep informed about new arrivals, top-selling items, trends, promotions, and product knowledge.
Participate in sales events and ongoing training and vendor education.
Collaborate with and support teammates to serve customers and achieve individual and store results.
Provide attentive service through checkout and conclude customer interactions with a sincere thank-you.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice
Competitive pay