Retail Fragrances Sales Associate, San Bernardino Inland Center - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, and educate customers about fragrance notes, layering techniques, and usage. You build meaningful customer connections, anticipate needs, and deliver attentive service. You help prepare and maintain the sales floor by reviewing sales goals, learning about new products, trends, and promotions, merchandising merchandise, handling damages and vendor returns, updating signs and pricing, and supporting merchandise moves. You use point-of-sale and mobile selling technology, clienteling tools, and loyalty programs to support transactions, sales, and lasting customer relationships. The position is part-time; part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. All schedules include weekend shifts.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to use point-of-sale technology and digital tools.
- Ability to meet the position’s physical requirements, including talking, lifting, constant movement, standing, reaching, and using technology.
Responsibilities
- Welcome and engage customers with warmth, assess their preferences, demonstrate fragrances, and offer tailored product recommendations.
- Demonstrate and sell fragrances and related beauty products; educate customers on fragrance notes, layering techniques, and usage.
- Build customer relationships using clienteling tools, promote new launches and events, and share loyalty program benefits.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Meet and surpass daily sales goals through exceptional service.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, promotions, training, and vendor education.
- Keep the sales floor clean, organized, and shoppable; merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors; update signs and pricing.
- Maintain inventory, hygiene, and compliance standards.
- Use point-of-sale technology, handheld equipment, and digital tools to process transactions and enhance the shopping experience.
- Collaborate with teammates and the Beauty team to support customers and store results.
- Provide attentive service through checkout and conclude customer interactions with a sincere thank-you.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
