About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised and fully stocked space while supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and operational support, requiring you to anticipate team needs, keep the space ready for customers, and help create memorable experiences during the busy season. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Help ensure the sales floor is clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise to return to vendors, updating signs and pricing, and supporting merchandise moves.
  • Support customers with purchases and transactions, share Loyalty program benefits, make sure customers have what they need, and thank them for their business.
  • Support teammates through honest, caring collaboration.
  • Strive to improve, achieve sales goals, and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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