About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the sales floor. Duties include preparing products, restocking displays, assisting with transactions, and helping keep the department ready for customers during the busy season. The role combines customer service and operational support, requiring attention to detail, hospitality, flexibility, and the ability to manage multiple tasks in a fast-paced environment. Colleagues help prepare the sales floor, stay informed about sales goals, new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages, testers and selected merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and customer-ready fragrance sales floor.
  • Prepare products, restock displays, and assist with transactions in support of the sales team.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, build customer relationships through friendly conversations, and share product information.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Collaborate with colleagues and work toward sales goals and individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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