About The Position

The Seasonal Fragrance Sales Support colleague helps create a warm, inviting customer experience in Macy’s fragrance department. The role maintains a beautifully merchandised, fully stocked, shop-ready space while supporting the sales team on the floor and behind the scenes. Tasks include preparing products, restocking displays, and assisting with transactions. The colleague anticipates team needs, provides genuine hospitality, and helps create memorable customer experiences during the busy seasonal period. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage with customers to build relationships and support sales. They maintain merchandise and displays, update signs and pricing, and support merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, fully stocked, and customer-ready sales floor and fragrance department.
  • Prepare products and restock displays while supporting the sales team on the floor and behind the scenes.
  • Welcome customers, offer friendly and personal service, and build customer relationships.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Assist with customer transactions and share Loyalty program benefits.
  • Work collaboratively with colleagues to achieve sales goals and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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