About The Position

The Seasonal Fragrance Sales Support colleague helps create a warm, inviting customer experience in the fragrance department. The role supports the sales team on the floor and behind the scenes by preparing products, replenishing displays, assisting with transactions, and keeping the department stocked, organized, and ready for customers. The colleague provides friendly customer service, learns about products and promotions, supports sales goals, and contributes to a collaborative team environment. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and interest in meeting daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a clean, organized, and shoppable sales floor and fragrance department.
  • Merchandise new receipts and replenish displays and stock.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Assist with transactions and support the sales team on the floor and behind the scenes.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their purchases.
  • Collaborate with colleagues and contribute to individual and store sales results.
  • Meet scheduled shifts reliably and punctually.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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