Seasonal Retail Sales Associate, Woodland Hills

Macy's•Tulsa, OK
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with products and services, and use product knowledge and a personal approach to make visits memorable. You work toward sales goals through customer engagement and smart selling behaviors, build trust and loyalty, and help keep the shopping space clean, organized, and inviting. The role involves more than cashiering and emphasizes customer service, selling, teamwork, and creating positive experiences. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals and popular items, and stay informed about trends and promotions. During the day, they welcome customers, build relationships, maintain a shoppable space through merchandising and other merchandise tasks, share loyalty program benefits, and close interactions with a sincere thank-you. Colleagues support one another and continually work to improve, meet sales goals, and contribute to individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Prepare and help maintain a clean, organized, customer-ready sales floor.
  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, understand their needs, provide personalized recommendations, and build customer relationships.
  • Drive sales performance and work toward daily sales goals through customer engagement and smart selling behaviors.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Support teammates with honesty, care, and collaboration, and learn from colleagues to improve individual and store results.
  • Use register and handheld technology to process customer transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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