Sales Associate-Woodland Hills Mall

Knitwell Group•Tulsa, OK

1d•Onsite

About The Position

The Sales Associate provides an exceptional and meaningful customer service experience while promoting Talbots products and building relationships with customers. The role uses fashion and product knowledge to create outfits and recommend items, supports store business and service initiatives, and works with the management team and store associates to achieve sales and service goals. This is a regular part-time position at the Woodland Hills Mall store in Tulsa, Oklahoma, with open availability of 15 to 20 hours per week and flexibility to work evenings, weekends, and holidays.

Requirements

Demonstrate selling competence, styling expertise, and a love of fashion.
Be driven to create, build, and cultivate relationships.
Have ambition and passion for achieving goals individually and as a member of a store team, and thrive in a team environment.
Demonstrate excellent verbal communication skills and a high level of integrity.
Have the technological competency to navigate a computer, iPad, or handheld system.
Have strong organizational skills and the ability to multitask in a fast-paced, ever-changing environment.
Be able to work cooperatively in a diverse work environment.
Be comfortable climbing ladders, moving regularly, and standing for extended periods.
Be able to bend, reach, and stretch for products, as well as lift, carry, and move at least 40 pounds.
Have open availability of 15 to 20 hours per week, with flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
Take an active role in assisting the management team to build store business.
Support service enhancers that build strong relationships, including active use of Concierge.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create customer outfits and suggest items that meet their needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.