About The Position

The Seasonal Fragrance Sales Support colleague helps create a warm, inviting customer experience in Macy’s fragrance department. The role supports the sales team on the floor and behind the scenes by preparing products, replenishing displays, assisting with transactions, and keeping the department stocked, organized, and ready for customers. Colleagues provide friendly, personal service, share information about products and promotions, support sales goals, and help create customer relationships. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Keep the sales floor clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome and engage customers, provide product information, and build customer relationships.
  • Maintain a shoppable fragrance department by merchandising new receipts and supporting merchandise moves.
  • Process damages and testers, and select merchandise for return to vendors.
  • Update signs and pricing.
  • Assist with customer transactions and share the benefits of the Loyalty program.
  • Help ensure customers have what they need and thank them sincerely.
  • Collaborate with colleagues and work toward individual and store sales results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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