Seasonal Retail Fragrances Sales Associate, Woodlands Mall

Macy's•The Woodlands, TX
•$15 - $20

About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Duties include preparing products, restocking displays, assisting with transactions, anticipating team needs, and keeping the department shop-ready. The role supports customers during the busy season and requires flexibility, the ability to manage multiple tasks, and availability for various shifts, including nights, weekends, and holidays. Colleagues help keep the sales floor clean, organized, and prepared for customers; stay informed about sales goals, new arrivals, popular products, trends, and promotions; and engage customers through warm, personal conversations. They maintain the department by merchandising new receipts, processing damages and testers, selecting merchandise for vendor returns, updating signs and pricing, and supporting merchandise moves. They also share loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to support customer and store results. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help create a warm, inviting customer experience in the fragrance department.
  • Maintain a clean, organized, fully stocked, and shoppable sales floor.
  • Prepare products, restock displays, and support the sales team on the floor and behind the scenes.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers and build relationships through friendly, personal conversations.
  • Merchandise new receipts and support merchandise moves.
  • Process damages and testers and select merchandise to return to vendors.
  • Update signs and pricing.
  • Assist with transactions and use register technology as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and work toward sales goals and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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