Retail Fragrances Sales Associate, University Town Center - FL - Part Time

Macy's • Sarasota, FL

1d • Onsite

About The Position

The Fragrance Sales Associate creates a welcoming environment through genuine hospitality and exceptional customer service. The role involves offering personalized fragrance recommendations, demonstrating and selling fragrances and related beauty products, and educating customers about fragrance notes, layering techniques, and usage. Associates build customer relationships, anticipate needs, and deliver a seamless shopping experience.

The position also includes preparing and maintaining the sales floor, keeping informed about sales goals, new arrivals, top-selling items, trends, and promotions, and supporting merchandising and inventory tasks. Associates use point-of-sale and mobile selling technology, promote loyalty benefits and credit accounts, participate in sales events and training, and work collaboratively with the Beauty team. This is a part-time position; part-time colleagues are typically scheduled 12–24 hours per week, with schedules including weekend shifts. Hours depend on business needs and colleague availability.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to engage customers warmly, assess preferences, demonstrate fragrances, and provide tailored recommendations.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to use point-of-sale technology and digital tools.
• Ability to meet the physical requirements of the role, including standing, moving, lifting, reaching, and climbing ladders.

Responsibilities

• Welcome customers and provide attentive, personalized service.
• Assess customer preferences and recommend, demonstrate, and sell fragrances and related beauty products.
• Educate customers about fragrance notes, layering techniques, and product usage.
• Build customer relationships and loyalty using clienteling tools, promoting offers, launches, events, and loyalty benefits.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Meet and surpass daily sales goals through exceptional service.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, promotions, and product knowledge.
• Keep the sales floor clean, organized, and shoppable; merchandise new receipts, update signs and pricing, process damages and testers, return selected merchandise to vendors, and support merchandise moves.
• Maintain inventory, hygiene, and compliance standards.
• Use point-of-sale technology, cash registers, handheld equipment, and digital tools to process transactions and support the shopping experience.
• Collaborate with customers, colleagues, and the Beauty team.
• Participate in ongoing training and vendor education.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed