Retail Fishing Manager

Orvis•Houston, TX
•Onsite

About The Position

The Retail Fishing Manager supports the Store Manager in recruiting, developing, training, and encouraging associates. The role oversees all aspects of the fly-fishing department and serves as a sales-floor leader, delivering world-class customer service and embodying Orvis’s core values. The manager shares fly-fishing knowledge with customers and the community through education, support, and instruction, while helping customers select products and prepare for fishing trips. The role requires strong fly-fishing and fly-tying expertise, retail business acumen, and the ability to lead associates, present products effectively, and contribute to sales across the store. The manager helps maintain visual standards, maximize sell-through, and use Orvis’s omnichannel retail resources. This is an onsite position and reports to the Retail Store Manager.

Requirements

  • Strong expertise in fly fishing and fly tying, with a passion for the outdoors and sharing knowledge.
  • Excellent retail business acumen, including selling skills, visual presentation, and sales analysis.
  • Ability to handle ambiguity, exercise sound judgment, and solve problems for customers and associates.
  • Up-to-date computer skills and aptitude to learn and use business programs, as well as teach them to the team.
  • Physical strength to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and execute floor sets.
  • Ability to stand and walk for extended periods.
  • Ability to learn on the fly, demonstrate integrity and mutual respect, and create a fun and energetic store environment.

Nice To Haves

  • College degree.
  • Merchandising experience.
  • Knowledge of upland hunting.

Responsibilities

  • Empower the team to provide customer service through empathy, critical thinking, and customer centricity.
  • Represent the Orvis brand and align with its vision, mission, core values, and culture.
  • Serve as the point person for training fly-fishing associates in technical product knowledge, rigging, and instruction.
  • Lead by example as a sales professional and engage customers throughout the store.
  • Use resources across Orvis’s omnichannel retail platform.
  • Present the Orvis brand and lifestyle through effective presentations, maintain visual standards, and maximize sell-through through product placement and signage.
  • Coordinate with the Store Manager to recruit, develop, train, and coach associates, and support their growth.
  • Execute floor sets.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k).
  • Associate discounts.
  • Performance-based bonus.
  • Other benefits.
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