Retail Field, Low Voltage & Network Technicians
About The Position
MTI is seeking flexible retail field, POS, and/or network technicians for its Service Tech US department. The role involves implementing, maintaining, upgrading, and repairing networks and networked devices, including access points, routers, switches, POS systems, printers, and modems. Technicians set up and troubleshoot wired and wireless connections across varied client environments and help create adequate signal strength throughout each location. The work requires travel across various markets, use of hand tools, network and Wi-Fi testing, and the ability to lift heavy equipment and climb ladders. All training is provided. Flexible freelancers and small-business owners with weekday availability are encouraged to apply; MTI may be able to work around other work commitments. This is a non-exempt role reporting to the Territory Manager.
Requirements
- Current driver's license, vehicle, and insurance.
- Previous IT, POS, field, or related technical technician experience.
- Technical aptitude and experience with cabling runs, management, testing, and termination, and network provisioning.
- Excellent communication skills via phone, text, and email.
- Smartphone mobile device.
- Flexible availability.
- Strong diagnostic and problem-solving skills.
- Superior knowledge of various networking technologies.
- Effective communication and teamwork skills.
- Aptitude for customer support.
- Must be over the age of 18.
- Ability to lift 60 pounds on occasion.
- Ability to climb up and down ladders and regularly stand, walk, bend, reach overhead, and reach above the head.
- Ability to use a computer and telephone system.
Nice To Haves
- Certifications; they are a plus but not required.
- POS experience.
- Freelancer or small-business-owner background with weekday availability.
Responsibilities
- Implement, maintain, upgrade, and repair networks and networked devices, including access points, routers, switches, POS systems, printers, and modems.
- Set up and troubleshoot wired and wireless connections in different environments.
- Establish adequate signal strength throughout client locations.
- Perform cabling runs, management, testing, and termination, as well as network provisioning.
- Test networks and Wi-Fi signals, including heat mapping.
- Install and troubleshoot access points, routers, and switches.
- Communicate with customers and team members by phone, text, and email.
- Travel to work sites in various markets.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
