Low Voltage Specialties Technicians
About The Position
The Low Voltage Specialties Technician installs, troubleshoots, services, and repairs low-voltage networks, access control, audio/video, and security systems with minimal supervision. The position uses required tools and test equipment, programs and configures a variety of systems, documents work orders, tracks service activity and materials in Field Service Lightning, communicates professionally with customers and coworkers, and follows company safety policies. Technicians may be placed on call for emergency service requests, travel locally for work, maintain a company-provided vehicle, attend training, and train service technician trainees in applicable aspects of fire protection. Summit Fire Protection is a full-service provider of fire detection, suppression, and security services, including design, installation, testing, inspection, and maintenance. The company supports employee development through training, education, and encouragement of NICET and other career-advancing certifications. This role regularly involves outdoor work and exposure to varied weather, dust, fumes, chemicals, electrical hazards, and noise; occasional indoor office work is also required. Appropriate personal protective equipment must be worn at work locations.
Requirements
- High school diploma or equivalent.
- Two years of low-voltage experience specifically involving networks, A/V, access control, and security systems.
- Ability to read, write, and communicate effectively in English with employees and customers.
- Valid driver’s license with an acceptable driving record.
- Ability to travel locally 90% of the time.
- Ability to comply with the company Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
- Ability to meet the stated physical and work-environment requirements, with reasonable accommodation where applicable.
Nice To Haves
- NICET, CTS, manufacturer, or state-specific certification.
- Two years of professional computer skills.
- Two years using business intelligence systems, Salesforce, Sage 300 CRE, or similar systems.
Responsibilities
- Install, troubleshoot, service, and repair low-voltage networks, audio/video, access control, and security systems.
- Use required tools and test equipment, such as meters, laptops, and lifts, to repair or replace low-voltage system components.
- Program and work with software for network, A/V, access control, and security systems when removing or replacing components.
- Diagnose faults and repair or replace damaged equipment in networking, A/V, access control, and security systems.
- Communicate professionally with internal and external customers.
- Arrive punctually at required work locations and complete scheduled projects in a timely manner.
- Use Field Service Lightning to track work orders, required materials, and time on the job.
- Complete work-order documentation.
- Follow the company safety program, SDS and hazardous communication requirements, policies, and procedures; participate in weekly Toolbox talks and know where relevant safety documentation is located on projects.
- Keep the company-provided vehicle clean and maintained according to company policies.
- Handle emergency service requests when placed in on-call status as required by location.
- Attend seminars or similar education and training sessions to stay current with technology, codes, and standards.
- Train service technician trainees in applicable aspects of fire protection.
- Perform other duties as assigned.
Benefits
- Paid vacation and holidays
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with company match
- Flexible spending accounts
- Employer-paid long-term disability
- Employer-paid short-term disability
- Additional voluntary ancillary benefits, such as accident and hospital indemnity
- Life insurance for team members and dependents
- Employee assistance program
- Employee referral program
- Extensive training opportunities
- Career advancement opportunities
- Competitive pay
- Bonus opportunities
- Continued development, training, and education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
