Retail Field, Low Voltage & or Network Technicians
About The Position
MTI is hiring flexible retail field, POS, and/or network technicians in the Service Tech US department. The role involves implementing, maintaining, upgrading, and repairing networks and networked devices, including access points, routers, switches, POS systems, printers, and modems. Technicians set up and troubleshoot wired and wireless connections in varied environments and help provide adequate signal strength throughout client locations. The position requires travel in various markets, flexible availability, and frequent use of hand tools. Employees may work in different facility environments, including ceiling and crawl spaces. All training is provided. MTI is an equal opportunity employer and provides equal employment opportunities without regard to protected characteristics.
Requirements
- Current driver’s license, vehicle, and insurance.
- Previous IT, POS, field, or related technical technician experience.
- Technical aptitude and experience with cabling runs, management, testing, termination, and network provisioning.
- Excellent communication skills by phone, text, and email.
- Smartphone/mobile device.
- Flexible availability.
- Ability to frequently use hand tools.
- Ability to lift 60 pounds on occasion.
- Ability to climb up and down ladders.
- Strong diagnostic and problem-solving skills.
- Knowledge of various networking technologies.
- Effective communication and teamwork skills.
- Aptitude for customer support.
- Must be over 18.
Nice To Haves
- Certifications are a plus but are not required.
- POS experience is a plus.
Responsibilities
- Implement, maintain, upgrade, and repair networks and networked devices.
- Set up and troubleshoot wired and wireless connections in varied environments.
- Run, manage, test, and terminate cabling and provision networks.
- Test networks and Wi-Fi signals, including heat mapping.
- Install and troubleshoot access points, routers, and switches.
- Travel to client locations in various markets.
- Communicate with customers and colleagues by phone, text, and email.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
