Retail Event Associate - WWE Superstore

Fanatics Commerce•Orlando, FL

About The Position

The Retail Event Associate supports retail operations at the WWE Superstore, helping deliver a positive fan experience and contribute to business performance. The role includes retail setup, merchandising, inventory handling, sales-floor and stockroom organization, and customer service. Associates use the Fanatics Point of Sale system, collaborate with location supervisors, and help prepare merchandise and equipment for event operations. The position calls for professionalism, adaptability, teamwork, and execution in a fast-paced event environment.

Requirements

At least 18 years of age.
High school diploma or equivalent required.
Fun, outgoing, confident, and professional demeanor.
Ability to quickly build and apply product knowledge.
Strong team-player skills and ability to thrive in a fast-paced environment serving a diverse fan base.
High standards of organization and cleanliness.
Resilience and a positive, can-do attitude when overcoming obstacles.
Punctual, consistent, and reliable work ethic.
Ability to work independently and responsibly in a dynamic, fast-changing environment.
Friendly, self-motivated, and enthusiastic about engaging with people in an event setting.
Relevant degree or equivalent combination of education, training, and work experience.

Nice To Haves

Experience in venue, retail, or merchandise environments is preferred but not required.

Responsibilities

Represent the Fanatics and FIFA brands and the retail event professionally, providing strong customer service.
Support retail build operations, including assembling optical displays, setting up infrastructure, and installing Point of Sale equipment as needed.
Work with location supervisors to keep assigned areas clean, organized, stocked, and event-ready.
Troubleshoot and resolve sales transactions using the Fanatics Point of Sale system.
Receive, display, and store inventory appropriately.
Maintain sales-floor and stockroom organization and follow company standards.
Execute planogram placements and support retail merchandising to maximize product visibility.
Prepare products for retail by tagging, hanging, and re-merchandising them as needed.
Organize and manage supplies and equipment for retail operations.
Securely wrap pallets after events to support merchandise handling.
Load and unload merchandise trucks safely and effectively.
Apply Fanatics Values to Retail Event Operations Associate responsibilities.
Identify opportunities to improve processes, products, or fan experiences.
Use creative approaches to solve challenges and adapt quickly in a fast-paced environment.
Collaborate across teams and build organizational partnerships to achieve shared goals.