Retail Event Associate - NBA Cup

Fanatics Commerce•Indianapolis, IN

About The Position

The Retail Event Associate supports Fanatics Commerce retail event operations and helps deliver positive fan experiences and business results. The role represents the Fanatics and FIFA brands, supports retail setup and merchandising, assists with inventory and sales transactions, and helps keep assigned retail and stockroom areas organized and event ready. Associates work with supervisors and cross-functional teams in a fast-paced event environment, applying Fanatics’ BOLD Leadership Principles.

Requirements

Must be at least 18 years old.
High school diploma or equivalent required.
Fun, outgoing, confident, and professional demeanor.
Ability to quickly build and apply product knowledge.
Strong teamwork skills and ability to thrive in a fast-paced environment while serving a diverse fan base.
Ability to maintain high standards of organization and cleanliness.
Resilience and a positive, can-do attitude when overcoming obstacles.
Punctual, consistent, and reliable work ethic.
Ability to work independently and responsibly in a dynamic, fast-changing environment.
Friendly, self-motivated, and enthusiastic about engaging with new people in an event setting.
Relevant degree or equivalent combination of education, training, and work experience.

Nice To Haves

Experience in venue, retail, or merchandise environments.

Responsibilities

Represent the Fanatics and FIFA brands professionally and provide high standards of customer service.
Support retail builds, including assembling optical displays, setting up infrastructure, and installing Point of Sale equipment as needed.
Work with location supervisors to keep assigned areas clean, organized, stocked, and event ready.
Troubleshoot and resolve sales transactions using the Fanatics Point of Sale system.
Receive, display, and store inventory appropriately.
Maintain sales floor and stockroom organization in accordance with company standards.
Execute planogram placements and support retail merchandising to maximize product visibility.
Prepare products for retail by tagging, hanging, and re-merchandising them as needed.
Organize and manage supplies and equipment for retail operations.
Securely wrap pallets after events to support merchandise handling.
Safely load and unload merchandise trucks.
Identify opportunities to improve processes, products, or fan experiences.
Apply creative approaches to problem-solving and adapt quickly in a fast-paced environment.
Collaborate across functions and build partnerships to achieve shared goals and team outcomes.
Apply Fanatics Values to Retail Event Operations Associate responsibilities.