Retail Environment Team Member

Michaels•Newark, NJ

21h•Onsite

About The Position

The Retail Environment Team Member maintains the store’s cleanliness, recovery standards, and overall appearance while delivering friendly customer service and helping customers find what they need. The role includes routine and deep cleaning of store areas, maintaining cleaning equipment and supplies, and completing assigned tasks in accordance with applicable guidelines and company procedures. Team members are expected to interact positively and respectfully with customers and colleagues and serve as role models. Other duties may include checkout and cash handling, promoting rewards and credit card programs, supporting omnichannel orders, unloading and stocking merchandise, planogram work, and supporting shrink and safety programs. The position is based in a public retail store. Work may include nights, weekends, and early mornings, and may involve some outdoor tasks or work in stock rooms that are not climate controlled.

Requirements

Must be at least 16 years old.
Must satisfy applicable federal, state, and local legal requirements for the job.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Use standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness, recovery standards, and overall appearance.
Provide friendly customer service and help customers find products.
Collect and dispose of trash according to approved procedures.
Dust and damp mop floors according to approved procedures.
Move equipment and products as needed for cleaning and return products to their correct placement.
Clean assigned areas using designated materials and equipment, including preparing cleaning solutions when required.
Deep clean areas such as bathrooms, breakrooms, entryways, and other high-traffic locations.
Keep cleaning equipment neat and orderly and notify the supervisor in advance when supplies need replenishment.
Identify areas needing cleaning and take initiative to complete the work.
Complete tasks assigned by the supervisor and follow applicable federal, state, and county guidelines.
Maintain positive, respectful interactions with team members and customers, including in difficult situations.
Project a positive image and serve as a role model for other Team Members.
As assigned, provide fast, friendly checkout service and handle cash according to standards.
As assigned, inform customers about Rewards and Private Label Credit Cards and complete enrollments.
As assigned, assist with Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS) processes.
As assigned, participate in truck unloading, stocking, and planogram processes.
Support shrink and safety programs.
Follow Standard Operating Procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.