Retail Environment Team Member

Michaels Stores•Newark, NJ
•Onsite

About The Position

The Retail Environment Team Member maintains the store’s overall appearance, cleanliness, and recovery standards to deliver the company’s Brand Promises. The role includes friendly customer service and helping customers find products, as well as cleaning assigned areas, handling trash, mopping floors, moving products and equipment for cleaning, and maintaining cleaning supplies and equipment. Team members may prepare cleaning solutions, deep-clean high-traffic areas such as bathrooms and breakrooms, and take initiative to identify areas needing attention. They follow applicable procedures, company standards, and federal, state, and county guidelines, and maintain positive, respectful interactions with customers and coworkers. Additional duties may include checkout and cash handling, promoting Rewards and Private Label Credit Card programs, supporting Buy Online Pickup in Store and Ship from Store processes, unloading trucks, stocking, planogram work, and supporting shrink and safety programs. The role is in a public retail store, with work hours that include nights, weekends, and early mornings. Michaels requires team members in this role to be at least 16 years old.

Requirements

  • Must be at least 16 years old.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
  • Ability to remain standing for long periods.
  • Ability to move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
  • Ability to use standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

  • Retail and/or cleaning experience preferred.

Responsibilities

  • Maintain store cleanliness, recovery, and overall appearance.
  • Provide friendly customer service and help customers shop and find products.
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors according to approved procedures.
  • Move equipment and products as needed for cleaning and return products to their correct placement.
  • Clean assigned areas using designated materials and equipment.
  • Prepare cleaning solutions by mixing water and detergents when required.
  • Deep-clean bathrooms, breakrooms, entryways, and other high-traffic areas.
  • Keep cleaning equipment neat and orderly and notify a supervisor of supply needs in advance.
  • Identify areas requiring cleaning and take initiative to complete the work.
  • Complete tasks assigned by the supervisor and follow applicable federal, state, and county guidelines.
  • Interact positively and respectfully with team members and customers, including in difficult situations, and serve as a positive role model.
  • As assigned, provide checkout service and handle cash according to standards.
  • As assigned, promote Rewards and Private Label Credit Card benefits and complete enrollments.
  • As assigned, assist with Buy Online Pickup in Store and Ship from Store processes.
  • As assigned, participate in truck unloading, stocking, and planogram processes.
  • Support shrink and safety programs and follow company procedures, programs, policies, and standards.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program, depending on position and eligibility.
  • Medical, dental, and vision coverage, depending on position and eligibility.
  • Telemedicine services, depending on position and eligibility.
  • Flexible spending accounts, depending on position and eligibility.
  • Commuter benefits, depending on position and eligibility.
  • Tuition assistance, depending on position and eligibility.
  • Adoption assistance, depending on position and eligibility.
  • Voluntary insurance options, depending on position and eligibility.
  • Employee discounts and access to partner discount programs.
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