Retail Donation Attendant

MERS Goodwill•Kansas City, MO

11d

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Retail Donation Attendant for its Liberty Store - N Cedar team. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The attendant provides customer service to donors, handles and sorts donations according to established guidelines, maintains store cleanliness and stock standards, and follows safe work practices and agency policies. The position is hourly part-time, with an hourly rate of $15.50 and potential monthly bonuses of up to $250.

Requirements

No degree is required; a high school diploma or GED is preferred.
Ability to communicate effectively with co-workers, customers, and management.
Organized and capable of interacting with a diverse work population.
Basic math skills, including addition, subtraction, multiplication, and division.

Nice To Haves

High school diploma or GED.

Responsibilities

Provide positive customer service, including greeting donors, assisting with donation drop-offs, and offering thanks, donation incentives, and tax receipts.
Handle all donations with care and respect.
Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
Notify management about hazardous, valuable, or inappropriate donated merchandise or materials.
Meet quality and quantity standards while working quickly and steadily.
Stock, straighten, rotate, and maintain the cleanliness of the store area.
Sweep, dust, mop, and shine surfaces to uphold store cleanliness standards.
Maintain positive, professional relationships with team members and leadership, and work across teams to improve communication.
Use safe work practices, remove obstructions, and keep aisles and designated walkways free of debris.
Maintain a professional appearance and follow the MERS/Goodwill dress code.
Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft.
Report theft or unauthorized possession of agency assets.
Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
Perform other duties as assigned.

Benefits

Monthly bonus potential of up to $250.
Individual and family medical benefits for full-time employees working 30 or more hours per week.
Individual and family dental and vision benefits beginning the first of the month after hire for employees working 20 or more hours per week.
Voluntary Life and AD&D Insurance beginning the first of the month after hire for employees working 20 or more hours per week.
403(B) retirement plan starting on the date of hire for employees working 20 or more hours per week.
403(B) retirement plan with employer match after one year for employees working 20 or more hours per week.
401(A) retirement plan starting on the date of hire for employees working 20 or more hours per week.
PTO accrual of up to 15 days based on hours worked.
Employee store discount.
Paid holidays.
Flexible schedules.
Career growth opportunities.