Retail Donation Attendant

MERS Goodwill•Columbia, MO

About The Position

MERS/Missouri Goodwill Industries is hiring an energetic, self-motivated, and professional Retail Donation Attendant for its Columbia Store - Grindstone team. The role supports the organization’s mission, “Changing Lives Through the Power of Work!” and its values of diversity, integrity, passion, professionalism, respect, and responsibility. The position is hourly full-time, pays $15.50 per hour, and offers bonus potential of up to $250 per month. Required travel is 0%.

Requirements

  • Ability to communicate effectively with co-workers, customers, and management.
  • Ability to stay organized and interact with a diverse work population.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • No degree is required.
  • High school diploma or GED is preferred.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Provide positive customer service by greeting donors, helping with donation drop-offs, and offering thanks, donation incentives, and tax receipts.
  • Handle all donations with care and respect.
  • Sort donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash categories according to established guidelines.
  • Notify management about hazardous, valuable, or inappropriate donated merchandise or materials.
  • Maintain high-quality and high-quantity work standards while working quickly and steadily.
  • Stock, straighten, rotate, and maintain the cleanliness of the entire store area.
  • Sweep, dust, mop, and shine surfaces to uphold store cleanliness standards.
  • Maintain positive, professional relationships with team members and leadership, and work across teams to improve communication.
  • Follow safe work practices, help keep the workplace hazard-free, and keep aisles and designated walkways free of obstructions and debris.
  • Maintain a professional appearance and follow the MERS/Goodwill dress code.
  • Safeguard agency assets, including cash, donated items, and purchased items, and report theft or unauthorized possession.
  • Follow MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
  • Perform other duties as assigned.

Benefits

  • Monthly bonus potential of up to $250.
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits, effective the first of the month following hire, for employees working 20 or more hours per week.
  • Voluntary Life and AD&D Insurance, effective the first of the month following hire, for employees working 20 or more hours per week.
  • 403(B) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
  • 403(B) retirement plan with employer match after one year of employment for employees working 20 or more hours per week.
  • 401(A) retirement plan beginning on the date of hire for employees working 20 or more hours per week.
  • PTO accrual of up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible schedules.
  • Career growth opportunities.
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