District Manager RedLion Mobile - New York Area

RedLion Mobile•Roslyn, NY
•Onsite

About The Position

RedLion Mobile is hiring a full-time Retail District Manager to lead multiple retail stores within the New York market. The role focuses on driving sales performance, improving customer experience, and developing high-performing teams across several locations. The District Manager serves as the primary liaison between corporate leadership and field teams, ensuring stores are operationally ready, performance-driven, and aligned with company goals and brand standards. The position offers a base salary of $85,000 per year plus commission potential, with opportunities for career advancement through training and development programs. The company is a growing branded partner in the telecommunications industry, operating across more than 15 states. Its retail teams connect residential and business customers with high-speed internet, mobile, video, and voice services through in-store experiences.

Requirements

  • Bachelor’s degree in business or a related field, or equivalent professional experience.
  • At least 5 years of experience in multi-unit retail management, preferably in wireless, cable, or consumer electronics.
  • Demonstrated achievement in boosting sales growth and effectively managing high-performing teams.
  • Strong communication, analytical, and problem-solving skills.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
  • Familiarity with wireless or telecommunications industry terminology.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Willingness to travel throughout the market.
  • Valid driver’s license required if operating company or fleet vehicles.

Nice To Haves

  • Experience in wireless, cable, or consumer electronics retail.

Responsibilities

  • Oversee the sales and operational performance of multiple retail locations within an assigned district.
  • Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
  • Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
  • Recruit, train, and develop Store Managers and sales teams to build a high-performing, customer-centric culture.
  • Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
  • Partner with internal teams to deliver sales enablement, product training, and leadership development programs.
  • Ensure locations follow company policies and procedures for cash handling, inventory management, and merchandising standards.
  • Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
  • Serve as the main point of contact between field teams and corporate departments to align business priorities and initiatives.
  • Promote a customer-first mindset and high Net Promoter Scores across stores.
  • Champion consistent customer experience by leading with best practices and ensuring issue-resolution processes are followed.

Benefits

  • Competitive base salary plus uncapped commission potential
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid training and onboarding
  • Vacation, sick, and personal time off
  • Employee growth and rewards programs, including a Milestone Recognition Program and an annual all-expenses-paid Winners Circle trip for top performers
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