District Manager RedLion Mobile - New York Area
About The Position
RedLion Mobile is hiring a Retail District Manager to lead multiple retail stores across an assigned New York market. The role oversees sales and operational performance, develops strategies to grow revenue and market share, improves customer satisfaction, and ensures store locations are operationally ready and aligned with company goals and brand standards. The District Manager serves as the primary liaison between corporate leadership and field teams. The position combines strategic leadership with hands-on support, including recruiting, training, coaching, and developing Store Managers and sales teams. It also involves regular market and store visits, monitoring customer experience and brand compliance, and partnering with internal teams on sales enablement, product training, and leadership development. The role offers an $85,000 annual base salary plus uncapped commission potential, along with training and development programs and a path for career advancement.
Requirements
- Bachelor’s degree in business or a related field, or equivalent professional experience.
- At least 5 years of experience in multi-unit retail management.
- Demonstrated achievement in boosting sales growth and effectively managing high-performing teams.
- Strong communication, analytical, and problem-solving skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
- Familiarity with wireless and telecommunications industry terminology.
- Ability to work a flexible schedule, including weekends and holidays.
- Willingness to travel throughout the market.
- Valid driver’s license required if operating company or fleet vehicles.
Nice To Haves
- Experience in wireless, cable, or consumer electronics.
Responsibilities
- Oversee sales and operational performance across multiple retail locations in an assigned district.
- Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
- Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
- Recruit, train, and develop Store Managers and sales teams.
- Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
- Partner with internal teams to deliver sales enablement, product training, and leadership development programs.
- Ensure stores follow company policies and procedures for cash handling, inventory management, and merchandising.
- Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
- Serve as the main point of contact between field teams and corporate departments to align on business priorities and initiatives.
- Promote a customer-first mindset and high Net Promoter Scores across stores.
- Champion consistent customer experience practices and ensure issue-resolution processes are followed.
Benefits
- Competitive base salary plus uncapped commission
- Medical, dental, and vision insurance
- 401(k)
- Paid training and onboarding
- Vacation, sick, and personal time off
- Employee growth and rewards programs, including a Milestone Recognition Program and an annual all-expenses-paid Winners Circle trip for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
