District Manager RedLion Mobile - New York Area
About The Position
The Retail District Manager leads the sales and operational performance of multiple retail stores within an assigned New York-area market. The role develops strategies to grow revenue, increase market share, and improve customer satisfaction, while ensuring locations are operationally ready and aligned with company goals, policies, and brand standards. The manager serves as the primary liaison between corporate leadership and field teams. The position recruits, trains, coaches, and develops Store Managers and sales teams, and partners with internal teams on sales enablement, product training, and leadership development. It involves regular store and market visits, performance analysis, operational oversight, and promoting a consistent, customer-first in-store experience. The role offers a base salary of $85,000 per year plus commission potential and a path to career advancement through training and development programs.
Requirements
- Bachelor’s degree in business or a related field, or equivalent professional experience.
- At least 5 years of experience in multi-unit retail management.
- Demonstrated achievement in boosting sales growth and effectively managing high-performing teams.
- Strong communication, analytical, and problem-solving skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
- Familiarity with wireless or telecommunications industry terminology.
- Ability to work a flexible schedule, including weekends and holidays.
- Willingness to travel throughout the market.
- Valid driver’s license required if operating company or fleet vehicles.
Nice To Haves
- Experience in wireless, cable, or consumer electronics.
Responsibilities
- Oversee sales and operational performance across multiple retail locations in an assigned district.
- Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
- Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
- Recruit, train, and develop Store Managers and sales teams.
- Provide ongoing coaching, feedback, and professional development to improve team performance and career growth.
- Partner with internal teams to deliver sales enablement, product training, and leadership development programs.
- Ensure locations follow company policies and procedures, including cash handling, inventory management, and merchandising standards.
- Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
- Serve as the main point of contact between field teams and corporate departments to align on business priorities and initiatives.
- Promote a customer-first mindset and high Net Promoter Scores across stores.
- Champion consistent customer experience and ensure issue-resolution processes are followed.
Benefits
- Competitive base salary plus uncapped commission
- Medical, dental, and vision insurance
- 401(k)
- Paid training and onboarding
- Vacation, sick, and personal time off
- Employee growth and rewards programs, including a Milestone Recognition Program
- Annual all-expenses-paid Winners Circle trip for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
