District Manager RedLion Mobile - Brooklyn, New York

RedLion Mobile • Brooklyn Heights, NY

19h • Onsite

About The Position

RedLion Mobile is hiring a full-time Retail District Manager to lead multiple retail stores in an assigned market in Brooklyn, New York. The role oversees sales and operational performance, develops strategies to grow revenue and market share, and works to improve customer satisfaction. The District Manager serves as the primary liaison between corporate leadership and field teams, ensuring stores are operationally ready, performance-driven, and aligned with company goals and brand standards.

The position includes recruiting, training, coaching, and developing Store Managers and sales teams; supporting sales enablement and leadership development; and maintaining operational standards for cash handling, inventory, and merchandising. The District Manager conducts regular store and market visits, promotes consistent customer experience and issue resolution, and works to achieve high Net Promoter Scores. The job is based in person and requires travel throughout the market and a flexible schedule that may include weekends and holidays. Pay is $85,000 per year, with commission potential.

Requirements

• Bachelor’s degree in business or a related field, or equivalent professional experience.
• At least 5 years of experience in multi-unit retail management; wireless, cable, or consumer electronics experience is preferred.
• Demonstrated success boosting sales growth and managing high-performing teams.
• Strong communication, analytical, and problem-solving skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
• Familiarity with wireless or telecommunications industry terminology.
• Ability to work a flexible schedule, including weekends and holidays.
• Willingness to travel throughout the market.
• Valid driver’s license required if operating company or fleet vehicles.

Nice To Haves

• Experience in wireless, cable, or consumer electronics retail.

Responsibilities

• Oversee sales and operational performance across multiple retail locations in an assigned district.
• Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
• Analyze KPIs and performance reports to identify opportunities, address performance gaps, and drive results.
• Recruit, train, and develop Store Managers and sales teams.
• Provide ongoing coaching, feedback, and professional development to improve performance and career growth.
• Partner with internal teams to deliver sales enablement, product training, and leadership development programs.
• Ensure stores follow company policies and procedures for cash handling, inventory management, and merchandising.
• Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
• Act as the main point of contact between field teams and corporate departments to align on priorities and initiatives.
• Promote a customer-first mindset and high Net Promoter Scores across stores.
• Champion consistent customer experience practices and ensure issue-resolution processes are followed.

Benefits

• Competitive base salary plus uncapped commission potential
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid training and onboarding
• Vacation, sick, and personal time off
• Employee growth and rewards programs, including a Milestone Recognition Program and an annual all-expenses-paid Winners Circle trip for top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager