Seasonal Retail Customer Service & Sales Support - Las Tiendas Shopping Center Rack

Nordstrom•McAllen, TX

2d•$15 - $16•Onsite

About The Position

As a seasonal Nordstrom Rack team member at Las Tiendas Shopping Center, you’ll work in a fast-paced, high-energy environment, collaborating with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. You’ll help keep the store clean and clutter-free and may work in different store areas as needed. Roles are available in Customer Service, Sales Support, Stock Support, and Fulfillment; candidates can discuss their interests during the interview process. Customer Service and Sales Support work includes keeping the salesfloor ready through re-merchandising and straightening; assisting customers with in-store, online, and mobile transactions; operating point-of-sale systems; bagging items and handling bulky merchandise; supporting fitting room operations; sorting and returning clothing to the salesfloor; organizing stockrooms; checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset protection standards; and promoting initiatives such as Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to process and research shipments, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, markdowns, and relocating fixtures. The position requires continuous movement and frequent handling, lifting, and carrying of merchandise.

Requirements

Clear, effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
For Stock Support and Fulfillment: ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor ready through re-merchandising and straightening throughout the day.
Assist customers with in-store, online, and mobile transactions, including operating a point-of-sale system and bagging items.
Handle bulky and sometimes heavy items while providing a friendly customer experience.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the floor.
Sort and return clothing to the salesfloor to maintain a clean, clutter-free customer experience.
Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
Demonstrate expertise in technologies used in the store environment.
Follow operational, merchandise, and asset protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver it to selling departments.
Fulfill customer orders promptly and prepare orders for shipment according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments.
Maintain clean and organized selling floors and stockrooms.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating store fixtures.