Part Time Retail Custom Frame

Michaels•Saint Cloud, MN
•Onsite

About The Position

The Retail Custom Frame team member builds customer relationships by creating memorable custom framing solutions for customers’ art, helps customers shop and find products, and maintains a safe, clean, clutter-free, well-merchandised store. The role completes framing orders with high quality and on time, supports sales and production results, and helps maintain the ready-made frame department and other assigned areas. It also includes customer service, store operations, stocking, cash handling, safety, and loss-prevention activities. This position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The position may be eligible for overtime compensation in accordance with applicable state and local laws. Michaels offers benefits that may be available depending on position and eligibility, including a 401(k) with employer match, Employee Assistance Program, medical, dental, and vision coverage, telemedicine, flexible spending accounts, commuter benefits, tuition and adoption assistance, voluntary insurance options, employee discounts, and partner discount programs. Michaels is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to perform regular bending, lifting, carrying, reaching, and stretching.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to ensure compliance with applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using the company’s Elevated ABC Deliver approach.
  • Deliver sales and production results.
  • Complete framing orders to a high standard of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
  • Participate in truck unloading and stocking, following truck standards and completing the work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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