Custom Framer- Part Time

Michaels Stores•Portage, WI
•Onsite

About The Position

The Custom Framer builds customer relationships while creating memorable custom framing solutions for customers’ art. The role also helps customers find products and maintains a safe, clean, clutter-free, well-merchandised store. The position involves completing framing orders to a high standard and on time, maintaining framing and other assigned areas, supporting store operations and safety programs, and providing friendly customer service. Work takes place in a public retail store and frame shop. Hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using the company’s Elevated ABC Deliver approach.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers find products, and maintain a well-merchandised, in-stock store.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget.
  • Operate the cash register and handle cash according to standards.
  • Acknowledge customers, help locate products, and provide solutions.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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