Custom Framer - Part Time (Training provided)

Michaels•Cincinnati, OH

11d•Onsite

About The Position

The Custom Framer builds customer relationships by creating memorable custom framing solutions and helping customers find products in the store. The role delivers sales and production results, completes framing orders with a high degree of quality and on time, and supports a safe, clean, clutter-free, well-merchandised, and in-stock store environment. Training is provided. This position also supports store operations, including maintaining the ready-made frame department and assigned areas, replenishment, truck unloading and stocking, register operation, cash handling, and omnichannel processes. Team members are expected to follow company procedures, policies, and safety standards; provide friendly customer service; and interact respectfully with customers and colleagues. The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Duties may involve outdoor work retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to perform regular bending, lifting, carrying, reaching, and stretching.
Ability to move throughout the store and remain standing for long periods.
Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Build customer relationships and create custom framing solutions for customers’ art.
Help customers shop, locate products, and find solutions.
Deliver sales and production results.
Complete framing orders to a high standard of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
Follow Standard Operating Procedures, company programs, policies, and standards, including applicable legal requirements.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
Participate in truck unloading and stocking processes, following truck standards and budget requirements.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.