Custom Framer

Michaels • Acworth, GA

20h • Onsite

About The Position

The Custom Framer helps customers find products and creates memorable custom framing solutions for their art. The role supports a safe, clean, clutter-free, well-merchandised, and well-stocked store while delivering friendly customer service, sales and production results, and high-quality, on-time framing orders. The position also supports store operations, including replenishment, stocking, cash handling, and omnichannel processes.

The role requires basic computer and measuring skills and the ability to operate framing equipment and a glass cutter. Retail experience and experience selling products or services are preferred. Work takes place in a public retail store; the frame shop includes a glass cutter and heat press. Some stock rooms may not be climate controlled, and some outdoor work may be required when retrieving carts or unloading trucks. Hours include nights, weekends, and early mornings. Physical requirements include regular bending, lifting, carrying, reaching, stretching, moving throughout the store, standing for long periods, lifting heavy boxes and frames, and accessing high shelves using a ladder or similar equipment. Reasonable accommodations may be available through an interactive process.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to meet the stated physical requirements, with reasonable accommodation where applicable.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
• Use the Elevated ABC approach to build customer relationships and create custom framing solutions.
• Deliver sales and production results.
• Complete framing orders to a high standard of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, help customers locate products, and offer solutions.
• Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and serve as a positive role model.
• Participate in truck unloading and stocking processes and complete them within budget and according to truck standards.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed