Part Time Custom Framer

Michaels Stores•Shelby Township, MI
•Onsite

About The Position

The Custom Framer builds customer relationships by creating memorable custom framing solutions and helping customers find products in the store. The role completes framing orders to a high standard and on time, supports sales and production results, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. The position also supports store operations, including replenishment, truck unloading, stocking, cash handling, and omnichannel processes. The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be assigned, such as retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to comply with applicable laws and requirements.
  • Use the Elevated ABC Deliver personal designer approach to build customer relationships and create custom framing solutions while delivering sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers shop and locate products, and offer solutions.
  • Maintain a safe, clean, clutter-free, well-merchandised, and in-stock store environment.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking, following truck standards and completing the work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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