FT Custom Framer

Michaels • Dallas, TX

13d • Onsite

About The Position

Lead and coach a team of framers focused on building customer relationships and creating custom framing solutions for customers’ art. Drive custom framing sales and help customers create memorable framing solutions. The role supports the Store Manager in store operations, team development, sales and production planning, inventory management, safety, and compliance. It also serves as Manager on Duty when assigned and contributes to stocking, truck unloading, customer service, and omnichannel processes.

Requirements

• Basic computer skills.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; remain standing for long periods; and lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
• Must satisfy applicable federal, state, and local legal requirements for the job (U.S. applicants).

Nice To Haves

• Previous custom framing experience.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Assist the Store Manager in leading adherence to Standard Operating Procedures (SOPs) and company programs, ensuring compliance with applicable laws and requirements and execution of company policies and standards.
• Hold the team accountable for store conditions and results.
• Develop and coach the team’s selling behaviors.
• Lead delivery of high-quality custom framing solutions on time by planning workload in partnership with the Store Manager.
• Achieve individual KPIs and manage the framing team to achieve its role KPIs.
• Review sales and production workload and build plans, including sales-floor time for networking.
• Manage and execute assigned inventory management processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development and participate in performance management activities for the team.
• Partner daily with MODs on expectations for framing and other framers.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Participate in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget.
• Follow SOPs and company programs and ensure a safe environment.
• Acknowledge customers, help locate products, and provide solutions.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed