Retail Cosmetics Sales Associate - Trend Beauty, Hillsdale - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert customers turn to for beauty advice. You create personalized and inspiring shopping experiences by sharing product knowledge, staying current on trends, demonstrating products, and providing tailored consultations that may include makeup application and skincare recommendations. You build lasting customer relationships through personalized service, follow-up, and virtual outreach, with the goal of exceeding expectations and achieving sales goals. The role combines hospitality, beauty expertise, and sales. Colleagues prepare the sales floor, stay informed about goals, new arrivals, top sellers, trends, and promotions, and engage customers through friendly conversations. They maintain an organized, shoppable counter and sales floor, refresh signage and pricing, support merchandise moves, promote loyalty benefits, and help customers complete their purchases. Colleagues work collaboratively, pursue continuous improvement, and contribute to individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Flexible availability is needed for days, evenings, weekends, and holidays.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, reach, stoop, kneel, crouch, and climb ladders as required.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide personalized beauty consultations, product recommendations, demonstrations, and education on product benefits and use.
- Build customer relationships and a loyal client base through personalized service, consistent follow-up, and virtual outreach.
- Meet and surpass daily sales goals by delivering exceptional service.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Review sales goals and stay informed about new arrivals, top-selling products, trends, promotions, and product launches.
- Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
- Promote loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with colleagues to support customers and the community, and contribute to individual and store results.
- Provide a warm, personal customer experience and conclude interactions with a sincere thank-you.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
