Seasonal Retail Cosmetics Sales Associate - Origins, Sherman Oaks Fashion Square
About The Position
The Retail Cosmetics Sales Associate, also known as a Beauty Advisor, is a trusted beauty expert who creates personalized and inspiring shopping experiences, builds customer confidence, and drives sales. The associate provides expert advice, product demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information about beauty products and trends. The role includes building and managing a loyal client base through follow-up, virtual outreach, and personalized service while working toward sales goals. Associates prepare the sales floor by reviewing goals, learning about new products and promotions, and keeping counters, merchandise, signage, and pricing organized. They welcome customers, build relationships, share loyalty program benefits, and provide a positive checkout experience. They also collaborate with colleagues, participate in ongoing training and sales events, and use point-of-sale technology and digital tools to support customer service and sales. The position requires flexible availability for days, evenings, weekends, and holidays. It involves frequent standing, moving, reaching, and use of computers and other technology, and requires the ability to lift at least 25 pounds and perform other physical tasks described in the posting.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers to perform job functions.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Deliver personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and educating customers on beauty products.
- Provide beauty advice, tailored consultations, makeup application, and skincare recommendations as appropriate.
- Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
- Achieve and exceed daily sales goals through exceptional customer service.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Review sales goals, new arrivals, top-selling products, trends, and promotions to prepare for customer interactions.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Collaborate with colleagues to support customers and the store.
- Meet attendance and punctuality expectations and follow applicable employment policies and safety procedures.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
