Seasonal Retail Sales Associate, Fashion Square

Macy's•Saginaw, MI

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and use product knowledge and thoughtful engagement to build trust, meet sales goals, and inspire loyalty. The role focuses on customer service and selling rather than only cashier duties. You help maintain a clean, organized, inviting, and shoppable sales floor. At the start of the day, you prepare the floor, review sales goals, and learn about new arrivals, popular items, trends, and promotions. Throughout the day, you welcome and engage customers, maintain merchandise and displays, process damages and selected returns to vendors, update signs and prices, and assist with merchandise moves. You share loyalty program benefits and provide a thoughtful closing to each customer interaction. Colleagues support one another through honesty, care, and collaboration, and work to improve, learn from each other, and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and motivation to meet daily sales goals.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change.
Ability to work independently and contribute to a team.
Comfort using electronic devices and technology, including handheld equipment and cash registers, and processing register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Welcome customers and provide genuine, personalized service and product recommendations.
Build customer relationships through engagement, product knowledge, and smart selling behaviors.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, inviting, and shoppable.
Merchandise new receipts and support merchandise moves.
Process damages and select merchandise for return to vendors.
Update signs and pricing.
Share loyalty program benefits and thank customers at the end of their visit.
Collaborate with teammates and contribute to an inclusive, supportive work environment.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.