Retail Cook - Full-Time (Cafeteria Cook, Prep Cook, Kitchen Services, Culinary Services)

Augusta Health Careers • Fishersville, VA

11d • Onsite

About The Position

The Retail Cook prepares and serves meals in a retail cafeteria, cooking food safely and efficiently while maintaining a clean, organized workspace. The cook works collaboratively with team members or independently to meet customer needs and provide fast, friendly, professional service. Service is provided on a first-come, first-served basis. The role requires following the cafeteria menu and food health and safety regulations, and proficiency in operating a grill, oven, fryer, and oil disposal system. Shifts vary and may include 5:00 a.m.–1:30 p.m., 6:00 a.m.–3:00 p.m., 7:00 a.m.–3:30 p.m., or 11:00 a.m.–7:30 p.m. Working every other weekend is required.

Requirements

• High school diploma, GED, or equivalent.
• At least one year of cooking experience.
• Competence in handling food preparation equipment, including grills, fryers, steam wells, ovens, and warmers.
• Fundamental knowledge of food preparation and cooking techniques, and of receiving, storing, preparing, and holding food items.
• Basic cooking and serving skills.
• Comprehensive understanding of the nine major food allergens.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Consistent and punctual attendance.
• Excellent written and verbal communication skills.
• Ability to interact face to face with colleagues, supervisors, and customers.
• Ability to use a personal computer and various software packages for mandatory education requirements.
• Eligibility to work in the United States and meet Virginia state employment requirements.

Nice To Haves

• Two years of cooking experience.
• ServSafe certification.
• Prior experience in a hospital, healthcare system, or related service-oriented environment.
• Familiarity with Augusta Health’s systems, workflows, or organizational culture.

Responsibilities

• Provide fast, friendly, professional, and responsive customer service to guests.
• Prepare and cook a variety of meals for multiple meal periods in a professional environment.
• Interact positively with customers and team members.
• Use and sanitize food service equipment, including grills, fryers, ovens, steam tables, warmers, and hot lines.
• Follow sanitation standards established by the Virginia Department of Health and the hospital Infection Control Team.
• Maintain a clean and organized workspace.
• Label, date, and store food in appropriate holding areas.
• Ensure utensils, equipment, and other items needed for service are ready before each meal period.
• Rotate food properly and follow the First In, First Out (FIFO) standard.
• Maintain and document food temperatures within required ranges.
• Follow recipes.

Benefits

• Medical, dental, and vision coverage.
• Retirement savings plans and financial wellness support programs.
• Earned Wage Access Program for eligible team members.
• Paid time off and flexible scheduling.
• Career development programs and advancement opportunities.
• Personalized onboarding and ongoing educational support.
• Tuition reimbursement.
• Onsite childcare.
• Free onsite parking.
• 24/7 armed security.
• Health Fitness Reimbursement Program.
• Onsite credit union and pharmacy.
• Competitive pay with shift and weekend differentials.
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED