Kitchen Services)

Augusta Health•Fishersville, VA

8d•Onsite

About The Position

The Retail Cook prepares and serves meals in a retail cafeteria setting, cooking food safely and efficiently while maintaining a clean, organized workspace. The role may involve working independently or collaborating with team members to meet customer needs. Providing an exceptional customer experience is a priority, with service delivered on a first-come, first-served basis. The cook follows the cafeteria menu and food health and safety regulations, and must be proficient in operating a grill, oven, fryer, and oil disposal system. This position supports Augusta Health’s mission and departmental goals through service excellence and performance aligned with organizational priorities. It contributes to a collaborative, patient-centered environment. Augusta Health is an independent, nonprofit health system in Fishersville, Virginia. Its services include Augusta Medical Center, a 255-bed facility, Augusta Medical Group, 40 practice locations, and four urgent care centers.

Requirements

High school diploma, GED, or equivalent.
At least one year of cooking experience.
Eligibility to work in the United States and meet Virginia state employment requirements.
Competence in handling equipment used to prepare food, including grills, fryers, steam wells, ovens, and warmers.
Fundamental knowledge of food preparation and cooking techniques, including receiving, storing, preparing, and holding food.
Basic cooking and serving skills.
Comprehensive understanding of the nine major food allergens.
Ability to establish priorities, work independently, and proceed with objectives without supervision.
Consistent and punctual attendance.
Excellent written and verbal communication skills.
Ability to interact face-to-face with colleagues, supervisors, and customers.
Ability to use a personal computer and various software packages for mandatory education requirements.

Nice To Haves

Two years of cooking experience.
ServSafe certification.
Prior experience in a hospital, healthcare system, or related service-oriented environment.
Familiarity with Augusta Health’s systems, workflows, or organizational culture.

Responsibilities

Provide fast, friendly, professional, and responsive service to guests.
Prepare and cook a variety of meals in a professional environment for multiple meal periods.
Interact positively with customers and team members.
Use and sanitize food-service equipment, including grills, fryers, ovens, steam tables, warmers, and hot lines.
Follow sanitation standards established by the Virginia Department of Health and the hospital’s Infection Control Team.
Maintain a clean and organized workspace.
Label, date, and store food in appropriate holding areas.
Ensure utensils, equipment, and service items are ready before each meal period.
Rotate food properly and follow the First In, First Out (FIFO) standard.
Maintain food at required serving temperatures and document temperatures.
Follow recipes consistently.

Benefits

Medical, dental, and vision coverage.
Retirement savings plans and financial wellness support programs.
Paid time off and flexible scheduling.
Career development programs and advancement opportunities.
Personalized onboarding with dedicated preceptors and ongoing educational support.
Tuition reimbursement.
Onsite childcare.
Free onsite parking.
24/7 armed security.
Health Fitness Reimbursement Program.
Onsite credit union and pharmacy.
Competitive pay with shift and weekend differentials.
Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.