Seasonal Retail Commission Sales Associate - Fine Jewelry, Polaris
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them choose items suited to their tastes, preferences, and budgets. Through consultative selling, hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and maintaining merchandise security, accuracy, and presentation. You collaborate with the team to meet sales goals and support operational excellence in the Fine Jewelry department. Daily work also includes preparing and maintaining the sales floor, staying informed about products, trends, and promotions, assisting customers, processing and replenishing merchandise, updating signs and pricing, and using loyalty-program messaging to complete customer interactions.
Requirements
- One to two years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, and handheld equipment.
- Ability to perform the stated physical requirements, including standing, lifting, moving, reaching, and climbing ladders.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select suitable merchandise.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools.
- Meet and surpass sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit account programs.
- Support inventory, fulfillment, merchandise processing, storage, organization, replenishment, and merchandise moves.
- Maintain merchandise security, accurate stock presentation, asset protection compliance, and an organized, shoppable sales floor.
- Update signs and pricing and support special events and sales events.
- Use point-of-sale technology and digital shopping tools to support transactions and the customer experience.
- Participate in vendor training and ongoing product education, and stay current on arrivals, trends, and promotions.
- Collaborate with colleagues to support customers, communities, and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
