Seasonal Retail Commission Sales Associate - Fine Jewelry, Baybrook

Macy's•Webster, TX

1d•$15 - $21

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating shopping experiences where customers feel welcomed, comfortable, and valued. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and use of the clientele program, you build lasting customer relationships. Along with meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and help ensure merchandise security, accuracy, and presentation. You collaborate with your team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, welcoming customers and building relationships, maintaining merchandise presentation and stock, updating signs and pricing, and promoting loyalty benefits. The role also involves supporting colleagues and continually improving individual and store results. This is a seasonal commission sales position. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The posting states full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week, but does not specify this position’s weekly hours.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, personalized customer service and build lasting customer relationships.
Use product knowledge to educate customers and recommend fine jewelry and watches suited to their preferences and budgets.
Meet and surpass daily sales goals and achieve client and protection plan goals.
Promote loyalty, warranty, and credit programs and acquire new customers by opening credit accounts and sharing loyalty benefits.
Use clienteling tools to promote offers and product launches and support customer loyalty.
Participate in vendor training, events, sales events, and ongoing education.
Support inventory, fulfillment, stock processing, presentation, organization, storage, and replenishment activities.
Maintain accurate signs and pricing and support merchandise moves.
Ensure merchandise security and comply with asset protection requirements.
Use point-of-sale technology and digital tools to support transactions and enhance shopping.
Maintain a clean, organized, and shoppable sales floor.
Collaborate with colleagues to support special events, operational excellence, and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice