Seasonal Retail Commission Sales Associate - Fine Jewelry, Stockton Sherwood
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items that fit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and maintain operational excellence. Daily work includes preparing and organizing the sales floor, reviewing sales goals and product information, engaging customers, maintaining stock and pricing, and supporting replenishment and merchandise moves. Colleagues promote loyalty benefits, provide attentive service through the end of each interaction, and work together to improve customer and store results. Schedules include weekend shifts and are determined by business needs and colleague availability. The posting identifies this position as seasonal.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales, Client, and Protection plan goals.
- Ability to open credit accounts and communicate loyalty benefits to customers.
- Ability to perform the listed physical requirements, including standing, lifting, reaching, and frequent use of computers and other technology.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Educate customers on precious metals, gemstones, luxury brands, and products suited to their preferences and budgets.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty benefits, warranty programs, credit accounts, offers, and product launches.
- Support inventory, fulfillment, stock processing, organization, storage, replenishment, pricing, merchandise moves, and special events.
- Maintain merchandise security, accuracy, asset protection compliance, and an organized, shoppable sales space.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Stay informed about new arrivals, top-selling items, trends, promotions, and product knowledge through training and vendor education.
- Collaborate with colleagues to support customers and achieve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
