Seasonal Retail Sales Associate, Stockton Sherwood

Macy's•Stockton, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you blend results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services on the sales floor or in fitting rooms. You use product knowledge and customer engagement to meet selling goals, build trust, and inspire customer loyalty. The role also includes maintaining a clean, organized, and inviting shopping space. Colleagues start each day by preparing the sales floor, reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions, and getting ready to assist customers. During the day, they build customer relationships through friendly, personal conversations; maintain a shoppable environment by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and assisting with merchandise moves; and share loyalty program benefits while ensuring customers have what they need. Teamwork, continuous improvement, and achieving individual and store sales results are important parts of the role. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Provide friendly, personalized customer service and product recommendations.
  • Engage customers, build relationships, and work toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts and assist with merchandise moves.
  • Process damages and testers, and prepare selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share the benefits of the Loyalty program and ensure customers have what they need before concluding interactions.
  • Collaborate with colleagues to serve customers and communities and achieve store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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