About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will keep the area beautifully merchandised and fully stocked while supporting the sales team behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and sales support, anticipating team needs and keeping the department ready for customers during the busy seasonal period. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability for various shifts, including nights, weekends, and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, willingness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Help keep the sales floor clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers, engage in friendly conversations, and help build customer relationships.
  • Maintain a shoppable fragrance department by merchandising new receipts, processing damages and testers, and selecting merchandise to return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Support the sales team and assist with transactions, including processing register transactions.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their business.
  • Collaborate with colleagues to serve customers and communities and contribute to sales goals and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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