Retail Commission Sales Associate - Fine Jewelry, Dulles Town Center - Part Time
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued customer experiences. You use knowledge of precious metals, gemstones, craftsmanship, and luxury brands to educate customers and help them select items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, assisting with special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining merchandise presentation and stock, updating signs and pricing, replenishing merchandise, and sharing loyalty benefits. The role also involves providing product recommendations, assisting with fittings and digital shopping tools, using point-of-sale technology, opening credit accounts, and meeting client and protection-plan goals. Schedules include weekend shifts; hours depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, computers, handheld equipment, and digital tools.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers and recommend jewelry and watches that meet their preferences and budgets.
- Build lasting customer relationships through consultative selling and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, as well as client and protection-plan goals.
- Promote loyalty, warranty, and credit programs and communicate their benefits to customers.
- Support inventory, fulfillment, merchandise processing, storage, organization, replenishment, and merchandise moves.
- Maintain the security, accuracy, organization, and presentation of merchandise, including updating signs and pricing.
- Participate in sales events, special events, vendor training, and ongoing product education.
- Use point-of-sale technology, handheld equipment, and digital shopping tools to complete transactions and support customer experiences.
- Maintain an organized, clean, and shoppable sales floor and collaborate with colleagues to achieve store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
