Seasonal Retail Commission Sales Associate - Fine Jewelry, Summit Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities and special events, and ensuring merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and uphold operational excellence. Daily work includes preparing and maintaining the sales floor, learning about merchandise and promotions, assisting customers, processing and replenishing stock, updating signs and pricing, and supporting merchandise moves. You also help customers understand loyalty benefits and contribute to an organized, shoppable department. Flexible availability is required, including days, evenings, weekends, and holidays. Schedules include weekend shifts, and hours depend on business needs and colleague availability. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. The position requires 1–2 years of related experience.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to support accurate stock presentation, replenishment, and asset protection compliance.
Responsibilities
- Provide welcoming, knowledgeable, personalized customer service in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers and recommend items suited to their preferences and budgets.
- Build client relationships using consultative selling, hospitality, and clienteling tools.
- Meet sales goals and achieve client and protection plan goals.
- Promote loyalty, warranty, and credit account programs and communicate their benefits.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Support inventory processing, fulfillment, stock organization, presentation, storage, and replenishment.
- Maintain merchandise security, accurate stock presentation, asset protection compliance, and an organized, shoppable space.
- Update signs and pricing and support merchandise moves.
- Participate in sales events, special events, vendor training, and ongoing product education.
- Prepare the sales floor and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with teammates to support customers, sales results, and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
