Seasonal Retail Commission Sales Associate - Fine Jewelry, Dayton Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build client relationships through consultative selling, hospitality, and the clientele program. Alongside meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. The role is seasonal and requires weekend shifts, with availability for days, evenings, weekends, and holidays. Hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to meet sales goals and client and protection plan goals.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers and help them select products suited to their needs, preferences, and budgets.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet daily sales goals and achieve client and protection plan goals.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Promote loyalty and warranty programs, offers, and product launches.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Support inventory, fulfillment, merchandise moves, processing, storage, replenishment, and accurate stock presentation.
- Maintain a clean, organized, shoppable sales floor, including updating signs and pricing.
- Ensure the security and asset protection of merchandise.
- Participate in sales events, vendor training, and ongoing product education.
- Collaborate with teammates to support customers, special events, and department operations.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
