Seasonal Retail Commission Sales Associate - Fine Jewelry, Ingram Park Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge about precious metals, gemstones, and luxury brands to educate customers and help them choose items that fit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. Alongside meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and help ensure the security, accuracy, and presentation of merchandise. You work with your team to achieve sales goals and uphold operational excellence in the Fine Jewelry department. The role includes maintaining an organized, shoppable sales floor; processing, presenting, storing, and replenishing stock; updating signs and pricing; supporting merchandise moves; and using point-of-sale and digital tools. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts and depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, and handheld equipment.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Provide personalized customer service and create welcoming, knowledgeable shopping experiences.
- Use product knowledge to educate customers and recommend fine jewelry and watches suited to their tastes, preferences, and budgets.
- Build customer relationships through consultative selling, hospitality, and the clientele program.
- Meet and surpass daily sales goals and achieve client and protection plan goals.
- Promote loyalty, warranty, and protection plan programs, and share loyalty benefits.
- Acquire new customers by opening credit accounts.
- Use clienteling tools to promote offers and product launches, and participate in sales events and vendor events.
- Support inventory, fulfillment, and merchandise moves; process, present, organize, store, and replenish stock.
- Maintain accurate stock presentation, update signs and pricing, and keep the sales area organized and shoppable.
- Ensure merchandise security and comply with asset protection practices.
- Use point-of-sale technology and digital tools to complete transactions and support the shopping experience.
- Stay informed about new arrivals, top-selling items, trends, promotions, and product knowledge through ongoing training and vendor education.
- Collaborate with colleagues to support special events and operational excellence.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
