Seasonal Retail Commission Sales Associate - Fine Jewelry, University Park Mall
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You demonstrate knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and participating in special events. You help maintain merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence. Daily work includes preparing and maintaining the sales floor, processing and replenishing stock, updating signs and pricing, using sales and clienteling tools, and providing attentive service through the completion of each customer interaction.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations and assist with fittings and digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to stand for at least two consecutive hours and perform the physical tasks described, including lifting at least 25 pounds, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Close vision, color vision, depth perception, and focus adjustment are required.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Use product knowledge to educate customers and recommend jewelry and watches that match their preferences and budgets.
- Build client relationships through consultative selling, hospitality, and use of the clientele program.
- Meet daily sales goals and achieve client and protection plan goals.
- Promote loyalty, warranty, and credit programs and share their benefits with customers.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Use point-of-sale technology and digital shopping tools to support transactions and the customer experience.
- Support inventory, fulfillment, processing, storage, organization, replenishment, and merchandise moves.
- Maintain merchandise security, accurate stock presentation, asset protection compliance, and an organized, shoppable sales floor.
- Update signs and pricing and keep informed about products, trends, promotions, and vendor education.
- Participate in vendor training, sales events, and special events.
- Collaborate with teammates to support customers, store results, and operational excellence.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
