Seasonal Retail Commission Sales Associate - Fine Jewelry, Boca Raton Town Center

Macy's • Boca Raton, FL

23h • Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, luxury brands, and fine craftsmanship to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships. You promote loyalty and warranty programs, meet sales and protection plan goals, support inventory, fulfillment, and special events, and ensure merchandise security, accuracy, and presentation. You work with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department.

The role includes maintaining a clean, organized, and shoppable sales floor; learning about new products, sales goals, trends, and promotions; engaging customers and making recommendations; processing, presenting, organizing, storing, and replenishing stock; updating signs and pricing; supporting merchandise moves; promoting loyalty benefits; and providing a sincere, personalized checkout experience. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The posting describes this as a seasonal role and states that full-time colleagues are typically scheduled 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

• 1–2 years of related experience required.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to provide product recommendations and assist with fittings and digital shopping tools.
• Ability to use point-of-sale technology, handheld equipment, cash registers, and other technology to perform job functions and process transactions.
• Ability to meet and surpass daily sales goals and achieve Client and Protection plan goals.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; and stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
• Use product knowledge about precious metals, gemstones, luxury brands, and fine craftsmanship to educate customers and assist with purchases.
• Build customer relationships through consultative selling, hospitality, and use of clientele tools.
• Meet daily sales goals and achieve Client and Protection plan goals.
• Promote loyalty, warranty, and protection programs and acquire new customers by opening credit accounts and sharing loyalty benefits.
• Use point-of-sale technology and digital shopping tools to process transactions and support the customer experience.
• Maintain a clean, organized, and shoppable sales floor, including accurate merchandise presentation, signage, and pricing.
• Process, organize, store, replenish, and support fulfillment of merchandise; assist with merchandise moves and asset protection.
• Support sales events and special events, and participate in vendor training and education.
• Collaborate with colleagues to achieve sales goals and operational excellence.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed